Cancellation by EMSC:
In the event of EMSC cancelling or postponing a course, as much notice as possible will be given. Under these circumstances, one of the following options will be offered:
EMSC shall not be liable for any indirect or consequential loss (e.g. pre booked travel, accommodation, loss of earnings) incurred as a result of course cancellation, other than the course fees already paid directly to EMSC.
Cancellation by the customer:
Payment for any training must be received at least 28 days before the start of a course, wherever possible. If payment has not been received before this time and written confirmation has been received by EMSC to reserve a place on the course, then cancellation fees as described below will apply. Cancellation of a place on a course must be made in writing.
The following will apply if a cancellation is made:
Substitutions may be made where appropriate if EMSC is notified at least 3 working days beforehand. Charges may apply if registrations have already been made.
A charge of £60 person may be made for this if a City & Guilds Land Based Services (NPTC) or a LANTRA registration needs to be changed.
Reviewed and updated May 2022